These 10 frequently asked questions with their answers contain useful information.
1. How do I become a member of ALITTERA?
ALITTERA membership is as easy as filling out the REGISTRATION FORM, which can be reached by clicking the link, or by sending an application inquiry to info@alittera.com.
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2. Do you use machine or human resources for translation?
Machine translation is a translation done by computer. It is commonly used for rapid, draft-quality translations that provide individuals with the 'gist' of documents in foreign languages, such as e-mail, Web pages, chat, correspondence, etc. Machine translation is also great for browsing document archives in other languages in search of the required documents, and then getting a quick, rough translation of those documents once you have found them. Machine translation is nearly instantaneous and thus ideal for many purposes where human translation is simply not feasible. However, machine translations are not perfect. A computer does not know that 'dusting' a field means putting dust on it, while 'dusting' a table means taking dust off it.
If you need a perfect translation, only a human being can assure you of getting one. Only human translators can consistently produce perfect translations to and from any complex language. After translating your text with the help of a computer, you would usually want a human translator to at least look it over and edit it. If you are going to print or publish your translation, you will definitely want the translation to be done by a competent human translator who has experience in that particular field.
ALITTERA uses one of the fastest and most accurate automatic translation tools. We also have an excellent team of professional translators to make your translation project perfect.
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3. How big a document will ALITTERA translate?
ALITTERA is capable of translating any document of any size.
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4. How can you assure the quality of translation?
ALITTERA is committed to providing our clients with the highest level of quality and accuracy for their translations regardless of the size and type of the source document. Our professional translators are certified experts and native speakers of the target language. They double-check each translation project for quality and accuracy.
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5. How fast can I get my translation done?
Projects submitted for machine translation are usually returned within seconds. Our machine translation service is available 24 hours a day, 7 days a week for your convenience. Projects involving human translators are usually fulfilled within 2 business days unless the size of the document exceeds 2,000 words. If that is the case, we will specify the turnaround time in our quotation.
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6. I know you're in the Web, but is there a live person who can answer my questions?
Please, call us at 1-954-229-7234, Mon thru Fri, 9:00 AM - 5:00 PM.
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7. Can I arrange to get my translation printed?
We can provide you with assistance in getting your translation printed. We have good contacts with local printing houses. Upon request, we can get their estimate for your printing job.
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8. How do you ensure confidentiality of information?
As a member of International Association of Translation Companies, Alittera is bound by obligation to provide security for all the confidential information (credit card information, personal data, content confidential data, etc.) submitted through its Secure Sensitive Information Server. This obligation is strictly observed. For sensitive translations projects, we offer our clients a choice of security levels.
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9. How do I pay for the service?
You can pay with credit card or send us your personal check or money order. We also accept wire transfers. It is as easy as in any retail store!
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10. What advertising opportunities are available at Alittera?
Alittera offers a variety of advertising programs from sponsorship to sophisticated ad targeting. For information, contact our advertising sales representative, info@alittera.com.
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